Our philosophy
Achieve goals
Our clients come from very diverse backgrounds, with very different ages, needs and wishes.
We have young people who want to disconnect, retired people who prefer to spend long stays to get to know places and cultures in depth, families who want to enjoy extraordinary vacations with activities for everyone, workers who are looking for a comfortable space to reside for a season, without forgetting student groups, sports clubs and associations that count on us for our facilities and spaces.
Our proposal for everyone is to provide the necessary means to meet your expectations at a fair price. We want satisfied customers.
We are in natural environments that we want to protect and maintain. Our goal is to reduce the impact, increase sustainability, be respectful with the environment and have the complicity of our clients for its preservation.
We like clients who respect and are committed to the environment.
We want our clients to feel at home.
For this reason, our maxims are in the excellent personal treatment and in a full and satisfactory stay. Always looking for agility in the resolution of incidents and the rapid response to our clients, through constant improvement and automation of processes.
Our mission
Our mission is to provide our clients with satisfactory stays, based on guaranteeing their comfort and well-being, at an appropriate price and providing an updated and varied offer.
Use innovation tools that capture new trends in tourism, with constant improvement and automation of internal processes, control and resolution of possible incidents and monitoring of the level of satisfaction of our customers.
Our vocation of service, the care and maintenance of our environment, our workers and our collaborators and the promotion of their value are our maxim, without forgetting to recognize and promote the great natural, cultural and patrimonial wealth that surrounds us, always focused on sustainability .
Our vision
Moments of disconnection and relaxation for everyone and on multiple occasions.
Our values
The Client our reason for being.
We anticipate the wishes and needs with total professionalism and quality
Attention
Constant improvement of care and service, agility in solving doubts and customer needs
Team work
We approach the challenges with enthusiasm and commitment. We believe in constant improvement as a work philosophy and in the value of belonging to the tres estrellas campings group
The trust
Carry out our work efficiently, honestly and transparently to establish a foundation of trust with our clients and among our staff
Equity
We base our relationships on some fundamental principles: responsibility, integrity, respect and personal commitment
Professionalism
We seek the comfort and well-being of our clients. for this we are operative, decisive and self-critical
Nature
Respect for the environment and good environmental practices to be developed by our clients and staff for its preservation
The Promotion of Human Relations
Interaction between people, participation and integration. We want clients to stay but friends to return
Leisure
We have an animation for everyone. We publicize relevant activities in the environment out of commitment to the community
The innovation
Constant improvement of internal processes and commitment of our clients so that, with their opinions, they help us achieve it
Our Strategic Objectives
- Sustainability and respect for the environment
- Adequate and equitable offer of products and services
- Create safe and healthy environments
- Create wealth in our environment and generate jobs
- Service vocation
- Constant research, improvement and innovation
- Quick and efficient adaptation to any change
- Promote cultural, sports, recreational and nautical activities
- Internationalization. Keep attracting people from all over the world
- Saving water and energy
- Reward customers who are respectful of the environment and the surroundings