Anti-COVID measures

From the three-star campings group we know how important the safety of yours is, for this reason, we have implemented a series of actions to keep our establishments and their environment protected from the Covid-19. Check our initiatives and fully enjoy your vacation. Our clients are first!!!

Know the new measures adopted for 2021:

Consult measures

We remind our clients that they must wear a mask in all the facilities for the duration of their stay with us.

Reception

We want you to feel safe from your arrival, that’s why we have designed a service protocol that you will like.

We limit the entrance at reception so we will attend a maximum of 2 people at a time

At the entrance we will provide you with gloves and disinfectant gel and we will limit contact through protective screens

Our team will assist you as always, but to make your stay at the reception minimal, we will facilitate on-line check-in. In addition, we increase disinfection so that Reception is a safe space.

Payment will preferably be made by card. The dataphone will be protected in a bag

The keys will be delivered disinfected and bagged.

An informative document on prevention of infection by Covid-19 will be delivered

Accommodation

Discover the hygiene and disinfection measures applied in our accommodation

The accommodations will be cleaned after each stay with highly effective products.

A specific cleaning of the manipulable elements will be carried out (door and window handles, taps, TV and air conditioning controls, microwaves, kitchen controls, tables and chairs …)

Prior to the entry of the client, a control will be carried out to supervise the
cleaning

Help us in prevention: In the welcome pack you will find a white bag in which you must deposit the clothes of
bed inside.

Restaurant

In this section you can see the measures applied to fully enjoy the restaurant.

The security protocols specified by the government will be strictly adhered to, in terms of capacity and occupation

The client will have disinfectant gel at the entrance to the restaurant and single-use gloves

To avoid unnecessary contact, you will have our letter available through a QR code

Waiters will wear gloves and masks in customer service

After each service, the surfaces used (tables, chairs, the bar counter) will be cleaned and disinfected

An online ordering channel and a takeaway letter will be enabled

Community Bathrooms

Discover all the complementary measures that we are implementing in the hygiene and disinfection of community toilets so that you can enjoy your stay in complete safety.